UPDATE: 9 July 2013I’ve written a better step-by-step guide here.

I pulled it out of my bag, and the screen was broken. Tragedy!

I have noo idea how it happened. It must have been broken somewhere, but it wasn’t like I’d dropped it or squashed it or stepped on it.

I decided to see if I could get a replacement from Amazon. I’d read that Amazon sometimes replaces Kindles free-of-charge if the screen is broken. It’s possible I didn’t press hard enough, but that offer never came up for me.

I did get this offer though:


I’m sorry to hear about the problem with your Kindle.

I’ve checked and see that the One-Year warranty of your Kindle has been expired.

I know a lot of other companies don’t give you any options outside of the original warranty, because you are already a Kindle owner, rather than leaving you hanging we can actually get you a replacement at a highly discounted rate.

As you are loyal customer, to replace your Kindle device, we have some options for the Kindle device with reduced prices.

  1. Kindle, Wi-Fi, 6″ E Ink Display – includes Special Offers & Sponsored Screensavers for a charge of $54.00.

  2. Certified Refurbished Kindle Touch 3G (ATT), Free 3G + Wi-Fi, 6″ E Ink Display – includes Special Offers & Sponsored Screensavers for a charge of $104.00.

These Kindles will have a new 90 day warranty at no cost and you will even be able to transfer over all your books for free.

Etc, etc.

Sigh. I had a think about it, and decided on option 1. But it turns out there was none in stock.

My Kindle is a 3G keyboard, and you can’t get them anymore. I really like the 3G internet feature (I can download books in more than 100 countries, for only the cost of the book). So I decided to try and fix it!

I got a new screen from eBay, ordered it. It turned up today so I cracked it open and got to work.

This guide helped me, but you don’t really need to remove the speaker part to get at the screen. Also, watch you don’t damage the power switch. It’s delicate and I accidentally dislodged it and spent about an hour figuring out how to make it all fit back in again.

Not to worry, as it’s all fixed now!

As good as new!

Things can still be fixed these days. Why buy a new model, when you can fix what you’ve already got?